Mission Statement

We are a family run business, focused on excellence and integrity, that provides its valued clients with prompt, courteous and professional delivery services.

  • To deliver on time, every time.
  • To provide quick location of all deliveries any time of the day.
  • To provide customized programs to meet the individual needs of our customers.
  • To immediately recognize errors with prompt compensation to our customers for loss or damage. (These occurrences are rare and always provide us with an opportunity to adjust our methods.)
  • To keep our prices competitive.
profile

Profile & History

Where it began…
1986 was the year that Ron and Carol Traill recognized the need in the Durham region of Ontario for a reliable sameday courier company. Banking on Ron's taxi dispatcher and Carol's Canada Post experience, armed with a cell phone and a vision, they took orders and delivered the orders themselves. Their determination and perseverance paid off. The business grew and grew. Today there are 50 people that make up the Immediate Team.

Today & Future

Where We Are Today…

In Ajax, we are strategically positioned to service the GTA and Durham Region. We manage the courier needs for many large and small companies; the following is a sampling from our key client roster.

  • American Express
  • Lakeridge Health Corporation
  • McGraw Hill Ryerson
  • General Motors

Over the years, we have met and exceeded our goals time and time again. Recognizing our client's needs is a core competency of Immediate Delivery and Courier Service Inc. Old-fashioned values combined with state-of-the-art technology separates us from our competition.

Our Future…

Our business, through the dedication of our staff and the loyalty of our customers, has grown to become a key player in Ontario's sameday courier and delivery industry. We continue to grow by providing premier courier services that allow our clients to successfully manage their courier needs.

Save on your courier costs!

Give us a try, call today 416-213-7177

Our Team

As a family run business, we hire only individuals who buy into the Traill family's philosophy of providing the best service this industry has to offer.

In an industry that traditionally experiences high turnover in drivers, Immediate prides itself in having the lowest staff turnover in the region. The reason for this is mainly due to our stance that “Our drivers need to make a living". We will not undercut our competitors' prices at the expense of our drivers' earnings. Maintaining our competitive pricing while ensuring the well being of our drivers is an essential ingredient in our recipe for success. Our drivers are accessible by radio at all times.

Our Equipment

Our Cell phone System – Through their individual cell phones our drivers can talk directly to our dispatchers, office staff. Our communication system enables us to give immediate status reports on any shipment. Also, if a driver is unable to complete a designated run, he/she can contact a backup driver immediately and make appropriate arrangements. Our drivers can be contacted anywhere any time…not just while they are in their vehicles. This system virtually eliminates disruption of service due to unforeseen causes like vehicle breakdowns, wrong addresses, etc.

We Are Authorized Ship Center

FedEx
Whitby

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